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Cambridge
Financial Planning
The
Client
An
Independent Financial Advisor
Cambridge
Financial Planning are independent financial advisers
with a mixture of personal and corporate clients.
They give a very personal service and in some instances
are now dealing with third generation family members.
The business has been established for 23 years and
employs 5 staff.
The
Challenge
Being
able to retrieve information easily when required
for regulatory purposes
After
23 years of accumulating information Cambridge Financial
Planning were faced with the task of storing these
documents which was becoming increasingly expensive.
“The
information we have accumulated on our clients over
a 23 year period is enormous and tighter financial
regulation requires us to hold onto virtually every
piece of paper indefinitely. One of our biggest challenges
was storing this - we used a document storage company
which was costing us around £1800 per annum
to operate.”
Greg
Thompson, Cambridge Financial Planning
Retrieval
of these files was also becoming an issue so CFP decided
on looking for a document management solution. They
approached Linden House Software of Cambridge, an
accredited INVU reseller who provide quality IT products
and services within long term, honest and above all
friendly relationships with all their clients. They
have established relationships with more than 150
clients in the UK and overseas to date. “Perhaps
our biggest challenge of all was being able to retrieve
the information easily when required for regulatory
purposes. Keeping track of over 3,000 files stuffed
full of documents, correspondence and file notes was
becoming very difficult.”
Greg
Thompson, Cambridge Financial Planning
After
looking at a range of other EDM solutions on the market
CFP opted for the INVU Professional Series 200. “
We
chose INVU because we were looking for a system that
was “universal” in that any business
could use it. This was important because that meant
there was a better chance for the product to continue
to be developed and benefit from input across a wide
range of industries - in other words we expect that
INVU will still be there in 20 years time when we
still want to use it. Some of the other systems particularly
the bespoke industry systems worried us in this respect.”
Greg
Thompson, Cambridge Financial Planning
The
Benefits Compliance is Easier “
'There
have been many benefits from using INVU. Compliance
is easier, proving compliance is easier, we look much
more professional to our clients and way ahead of
our competitors and we don't lose “bits of paper”
any more! We have forged a good working relationship
with our INVU retailer, Linden House of Cambridge
and this has brought other benefits and services to
us. Finally it is worth saying that INVU is one of
the first bits of software we have bought where it
really did do what it said on the box.”
Greg
Thompson, Cambridge Financial Planning
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